Refund policy
We want you to be satisfied with your purchase. However, due to the nature of physical products, the following conditions apply.
Returns
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Returns are accepted within 14 days of delivery
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Items must be unused, unworn, and in original packaging
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Proof of purchase is required
Non-Returnable Items
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Used or damaged items
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Items returned without original packaging
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Final sale items
Refunds
Once your return is inspected, you will be notified of approval or rejection. Approved refunds are issued to the original payment method within a reasonable processing time.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Damaged or Incorrect Items
Please contact us within 48 hours of delivery with photos of the issue.
📧 Email: info@mollycollection.com